The design process for the Umps Link was both thorough and empathetic, informed by real world user insights. We cultivated a collaborative approach throughout the process, integrating input from a diverse reference group of users at every stage. By doing so, we could incorporate universal design principles that prioritised accessibility and versatility for a broad range of physical and cognitive abilities.
We harnessed the potential of contemporary sensor and communications technology, making intentional design choices to ensure our product harmoniously fits within the aesthetics and lifestyles of modern homes. This conscious design process involved a deliberate blend of light, colour, sound, and contrasting textures to create an intuitive, stigma-free health technology platform.
Our design execution was thorough, focusing on both quality and safety. The Umps Link is made of premium materials, and it is the only smart-home platform independently certified against AS4607:1999, the Australian standard for personal emergency response systems. These aspects substantiate our professional finish and attention to detail.
The design process didn't stop at the physical product. We extended our design to incorporate remote configuration and troubleshooting, accounting for users with low technology literacy. Further, we developed a range of health applications that utilise embedded home technology to proactively monitor user health and support chronic disease management.
Our design process was both comprehensive and iterative, emphasising user needs at every stage. This professional approach resulted in the Umps Link exceeding its initial brief, gaining significant market acceptance and setting a new standard for at-home health technology.