The process taken to get to a deliverable was purely based on testing a proof of concept with each key audience, allowing us to have athletes as well as medical professionals test this working prototype to ensure our design thinking and implementation was heading in the right direction.
Prior to designing the prototype, we had the opportunity to conduct user interviews with medical professionals around the world, gaining an in-depth understanding of their expectations, and how they wanted the product to operate and present data based on each sport and practice.
With both staff and athletes, we were able to uncover key information specific to the audience needs. Delivering a platform designed to put the people first, and displaying key data and information in an easy to digest GUI.
Factoring in the both service design and customer experience before the interface design created a deeper understanding of how the product would be used in a physical environment and enabled us to create a platform far more intuitive and easy to use.