Utilising CityLab’s design-led innovation and transformation process, a series of participatory design and futures activities were undertaken.
A variety of methods were deployed, ensuring the project incorporated a diversity of voices from community and experts from across Melbourne, Australia and the globe.
This strong evidence base was used to create a consolidated understanding of the current crisis and uncover key opportunity spaces, resulting in seven recovery initiatives that form the foundation of the plan.
The resulting plan sets the benchmark for using design-led innovation and transformation processes in public strategy development. It was unanimously endorsed by Council in September 2020.