Each year Australia welcomes approximately 20,000 individuals seeking safety. These numbers contextualise the user need to create streamlined services for refugees and new migrants who are trying to navigate a new health system and country.
It is with first-hand experience working with new migrant women that our client midwife, Rebeccah Bartlett, realised the need for quick, safe access to local healthcare information.
Creating Shifra has been multi-disciplinary and cross-industry intuitive. Self-funded with design and digital development partners Your Creative Agency, the team have spent 3 years understanding the user journeys of new migrants and designing to their needs.